Windsor Plaza Hotel
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★★★★★

Windsor Plaza Hotel

18 An Duong Vuong, District 5, Ho Chi Minh City, Vietnam
8.4 / 10 Thành phố Hồ Chí Minh Việt Nam
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Overview

You know what really struck me about Windsor Plaza Hotel when I first walked through those doors? The lobby actually feels like someone’s incredibly well-appointed home rather than your typical corporate hotel space. I mean, this is clearly a five-star property, but there’s something refreshingly unpretentious about the whole place that caught me off guard.

The rooms are honestly impressive – and I’m pretty picky about hotel stays after years of business travel. The beds are the kind you sink into and immediately forget you’re not at home, with linens that feel expensive without being fussy. What I really appreciated was the attention to lighting; you can actually read comfortably without squinting, which is rarer than it should be in hotels. The bathrooms deserve a mention too – spacious enough that you’re not bumping into walls, and the water pressure is exactly what you hope for after a long day. I stayed during what seemed like a busy period, but the soundproofing kept things peaceful even when I could tell the hotel was full.

The staff here really knows their stuff without being overly formal about it. Check-in was smooth – no standing around waiting while they figured things out – and everyone seemed genuinely helpful rather than just going through the motions. Honestly, the service feels more personal than what you typically get at places this upscale. The concierge actually gave me directions that made sense instead of just handing over a tourist map, and housekeeping managed to work around my schedule without me having to negotiate. Even small touches like remembering my coffee preference at breakfast made a difference. Look, with an 8.4 rating, you’d expect things to run well, but there’s something to be said for a place that handles the details smoothly while still feeling warm rather than just efficient. If you’re looking for somewhere that balances genuine luxury with actual comfort – not just the appearance of it – this place really delivers on that promise.

Guest Scores
8.4
Excellent
Based on verified reviews
Staff
8.7
Comfort
8.8
Location
8.3
Free WiFi
8.6
Facilities
8.4
Cleanliness
8.8
Value for money
8.3
Available Rooms
Club High Floor with Executive Lounge Access
2 single beds 1 extra-large double bed
3 adults, 1 child
Premier Double Room
2 single beds 1 extra-large double bed
3 adults, 1 child
Deluxe Double or Twin Room
2 single beds 1 extra-large double bed
3 adults, 1 child
Deluxe Single Room
1 single bed
1 adult
Select →
Facilities
View 1
City view
Bedroom 2
Linen
Alarm clock
General 11
Designated smoking area
Air conditioning
Wake-up service
Packed lunches
Soundproof rooms
Lift
Facilities for disabled guests
Airport shuttle
Non-smoking rooms
Wake up service/Alarm clock
Room service
Kitchen 1
Electric kettle
Parking 1
Parking garage
Bathroom 5
Toilet paper
Towels
Bath or shower
Slippers
Toilet
Wellness 7
Fitness
Foot bath
Steam room
Sun loungers or beach chairs
Hot tub/Jacuzzi
Fitness centre
Sauna
Activities 3
Bicycle rental
Happy hour
Games room
Living Area 1
Desk
Food & Drink 6
Fruits
Wine/champagne
Snack bar
Breakfast in the room
Bar
Restaurant
Accessibility 2
Wheelchair accessible
Upper floors accessible by elevator
Languages spoken 4
English
Japanese
Vietnamese
Chinese
Cleaning services 5
Daily housekeeping
Trouser press
Ironing service
Dry cleaning
Laundry
Safety & security 7
Fire extinguishers
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box
Media & Technology 1
Telephone
Reception services 8
Invoice provided
Lockers
Private check-in/check-out
Concierge service
Luggage storage
Tour desk
Currency exchange
24-hour front desk
Business facilities 3
Fax/photocopying
Business centre
Meeting/banquet facilities
Outdoor swimming pool Free! 7
Opening times
Open all year
Adult only
Pool is on rooftop
Pool/beach towels
Sun loungers or beach chairs
Sun umbrellas
House Rules
Pets
Pets are not allowed.
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
No age restriction
There is no age requirement for check-in
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
K
Karam
India
9
There is a wonderful steam room, jacuzzi and amazing swimming pool with awesome view , it's on the 24 th floor. Please don't miss them. Rooms are nice , sleep quality is good
L
Lee
Singapore
8
Breakfast was good, it has a good variety of spread. the room are spacious, nice and clean. Staff are also friendly and helpful. Location is not very central but I like it that it is near to lots of restaurants and local hawker stalls.
M
Mark
United Kingdom
8
The general service, quality of room and location were great. It was not in a tourist centre which is exactly what we wanted. They were kind enough to let us check out late without imposing a charge, very much appreciated. You can check out our trip videos here on Youtube which features he hotel in more detail.https://www.youtube.com/@PumpuyiPresents
A
Andrew
Malaysia
8
Good hotel. Well maintained. Attentive service.
L
Lizy
Luxembourg
7
The customer service was good, mainly the people in the restaurant and at the door downstairs. The rooms are normal.
S
Satchit
India
7
The Room was very comfortable, the Concierge was excellent and helpful, the Breakfast spread was awesome catering for needs. The whole of Vietnam was Fantastic and we had a wonderful time.
T
Tan
Australia
8
Good
E
Edmund
Singapore
7
Room is clean , staff is helpful and friendly
K
Krishna
India
9
none availed
M
Mohammed
United Arab Emirates
8
The hotel location and the quality of maintenance except for the toilet were great.
Windsor Plaza Hotel
18 An Duong Vuong, District 5, Ho Chi Minh City, Vietnam
8.4 Excellent
★★★★★
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Call us: +13055294952
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