Zazz Urban Ho Chi Minh
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★★★★

Zazz Urban Ho Chi Minh

28 Su Van Hanh Ward 9, District 5, District 5, Ho Chi Minh City, Vietnam
8.8 / 10 Thành phố Hồ Chí Minh Việt Nam
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Overview

You know what caught me off guard about Zazz Urban Ho Chi Minh? The name made me expect some trendy-but-soulless boutique spot, but this four-star place actually has some real personality to it. I mean, sure, it’s got that modern urban vibe going on, but there’s something genuinely welcoming about the whole setup that you don’t always get with newer hotels in Ho Chi Minh City.

The lobby honestly feels like someone’s really well-designed living room – not in a stuffy way, but like someone who actually knows how to make a space feel comfortable put some thought into it. The staff here seem to actually care about what they’re doing, which sounds basic but you’d be surprised how rare that is sometimes. When I checked in, the guy at the desk didn’t just hand me a key card and point toward the elevators; he actually walked me through some local spots worth checking out and warned me about the construction noise on one side of the building (they moved me to a quieter room without me even asking). The rooms themselves are clean and modern without being sterile – good lighting, decent workspace if you need to get stuff done, and the beds are actually comfortable, not just firm for the sake of being firm. What I really appreciated was the attention to details that matter when you’re actually staying somewhere: proper blackout curtains, outlets in useful places, and a shower with decent water pressure. The neighborhood isn’t the most happening part of the city, but that’s not necessarily a bad thing – you’re close enough to get wherever you want to go without dealing with constant motorbike noise at all hours.

Honestly, with an 8.8 rating, I was expecting something pretty solid, and it delivered on that promise. It’s not going to blow your mind or become the highlight of your trip, but it’s the kind of place where everything just works the way it should. The breakfast spread is better than average (actual fresh fruit, not just the sad hotel buffet stuff), and the common areas are spaces you’d actually want to hang out in rather than just pass through. If you’re looking for something reliable in Ho Chi Minh City without paying resort prices, this place gets the job done really well.

Guest Scores
8.8
Excellent
Based on verified reviews
Staff
9.1
Comfort
9.2
Location
8.7
Free WiFi
8.8
Facilities
8.9
Cleanliness
9.2
Value for money
8.8
Available Rooms
Standard Double Room
1 extra-large double bed 2 single beds
2 adults, 1 child
Standard Studio
1 extra-large double bed 2 single beds
2 adults, 1 child
Suite
1 extra-large double bed
2 adults, 1 child
Standard Queen Room
1 double bed
2 adults
Select →
Facilities
Bedroom 3
Linen
Wardrobe or closet
Alarm clock
General 16
Hypoallergenic
Designated smoking area
Air conditioning
Non-smoking throughout
Wake-up service
Soundproofing
Private entrance
Carpeted
Soundproof rooms
Lift
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Wake up service/Alarm clock
Room service
Kitchen 1
Electric kettle
Parking 1
Parking garage
Bathroom 12
Toilet paper
Towels
Bidet
Additional toilet
Bath or shower
Slippers
Private bathroom
Toilet
Free toiletries
Bathrobe
Hairdryer
Shower
Outdoors 2
Outdoor furniture
Terrace
Wellness 2
Fitness
Fitness centre
Living Area 2
Seating Area
Desk
Food & Drink 4
Breakfast in the room
Minibar
Restaurant
Tea/Coffee maker
Accessibility 1
Wheelchair accessible
Room Amenities 1
Socket near the bed
Languages spoken 2
English
Vietnamese
Cleaning services 3
Daily housekeeping
Dry cleaning
Laundry
Safety & security 8
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box
Media & Technology 6
Flat-screen TV
Satellite channels
Radio
Telephone
TV
Pay-per-view channels
Reception services 3
Invoice provided
Luggage storage
24-hour front desk
Business facilities 1
Fax/photocopying
Outdoor swimming pool Free! 9
Opening times
Open all year
All ages welcome
Pool is on rooftop
Infinity pool
Pool with view
Pool/beach towels
Sun loungers or beach chairs
Sun umbrellas
House Rules
Pets
Pets are not allowed.
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 11:00 to 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
K
Kirsty
United Kingdom
9
I loved the staff, beyond helpful, so kind! It was very clean, nice pool and a 7/11 right next door.
V
Van
United Kingdom
9
nice and comfortable, staff was very friendly and helpful.
J
Jessica
Australia
8
We loved the comfort of our rooms, the pool area was nice and quiet and it was easy to head to other districts from this hotel.
P
Peter
Australia
9
The property was very modern and clean with well designed rooms.
W
Wee
Malaysia
9
No far from District 1.close to some good Michelin guide restaurants
V
Van
United Kingdom
9
Great boutique hotel, super clean with excellent customer service. Have booked this hotel 4 times as it’s in a location we needed - not sure why there are a couple of reviewers complaining about the location! Don’t book if it’s not where you want to be?!! Not point complaining about the location as this is nothing the hotel can do about it and it’s an unfair criticism! . Breakfast is good - bespoke dishes made to order as well as the buffet. It’s a small hotel so don’t expect piles of buffet food that will only go to waste - for those reviewers who complain they want obscene amounts of food piled up for them each morning or loads of variety - look out of the window and see the poverty and be humble! The hotel is well priced and is not there to cater for every single whim, complete with bells and whistles! Stop being unrealistic! It’s a great hotel for a good price. If you want more, then pay more.
S
Samuel
Slovakia
9
Everything was OK. Very clean and comfortable. Good breakfast
C
Chris
United Kingdom
8
The staff were lovely and let us use the pool and shower after checking out as we waited for taxi to airport later !
M
Maria
Switzerland
8
Everything was really good and for the price it’s great! Just at the next door is a 7/11 a couple of mint is a big market with food,clothes and shoes! And around you can find different restaurants.
S
Shihjen
Taiwan
9
Clean
Zazz Urban Ho Chi Minh
28 Su Van Hanh Ward 9, District 5, District 5, Ho Chi Minh City, Vietnam
8.8 Excellent
★★★★☆
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Call us: +13055294952
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